1000 Business Cards Online

Refund Policy

1000 Business Cards Customer Satisfaction and Refund/Reprint Policy

At 1000 Business Cards Online, we take great pride in our work. We promise that you will be happy with all your custom ordered print products.

Customers are asked to thoroughly examine all orders upon receipt. If   the cards or a shipment arrives damaged, the customer may request a reprint.

1000 Business Cards Online must be notified of this request by letter, e-mail, or by filling out the website contact form within 30 days of delivery. Upon receipt of an explanation of the problem, a resolution will be determined by 1000 Business Cards Online and conveyed back to the customer. Each request will be reviewed on a case-by-case basis.

Reasons for reprint may include issues such as:

  • Poor print quality or cut crooked
  • Damage to cards in shipment (damaged cards may need to be picked up by shipper)

When ordering online: Review your attachments or proof closely.

1000 Business Cards Online will print your cards exactly as shown on the proofs or as per your attachments.

Please note that once proof approval has been received, 1000 Business Cards Online is not responsible for:

  • Incorrect spelling / typos
  • Wrong layout choice
  • Missing or incorrect information

1000 Business Cards Online does not monitor for duplicate orders.
If an order is placed twice, it will be processed and shipped as a new order.

1000 Business Cards Online appreciates your business!